Services Include:
- Core Maintenance
- Secure Website Hosting: Reliable hosting infrastructure to keep your website online and accessible.
- SSL Certificate: Installation and maintenance of an SSL certificate to ensure secure data transmission.
- Content Updates: Timely updates to text, images, and other website elements as requested.
- Software Updates: Weekly updates of core software, plugins, and themes to maintain functionality and security.
- Website Backups: Regular backups of website files for potential recovery.
- Proactive Security
- Uptime Monitoring: Continuous tracking of website availability to detect downtime quickly.
- Attack Detection: Detection of brute force, DDoS, and other attacks, along with automatic lockout measures.
- File Change Detection: Monitoring for unauthorized changes to file structure, indicating potential breaches.
- Vulnerability Scans: Weekly scans to identify and address security vulnerabilities.
- Security Key Updates: Automatic security keys and SALTs updates for enhanced protection.
- Monitoring and Alerts:
- Google Blacklist Monitoring: Check against Google’s blacklist and prompt alerts of any issues.
- Backlink Monitoring: Detection of suspicious backlink activity that could indicate negative SEO tactics.
Client Responsibilities
- Clear Communication: Submit clear and concise requests for changes or additions through the Macbach support ticketing system.
- Prompt Responses: Respond to any questions or clarifications from Macbach regarding change requests.
Important Acknowledgements
- Fees: All fees are non-refundable.
- Confidentiality: All fee schedules, services, documents, recommendations, and reports are confidential.